IBM

CIO Design Team

Role
User Experience Designer, Design Lead
Team
CIO Design
Timeline
May 2021 - Present

Work

Current:

Mergers and Acquisitions (M&A), Lead Designer

Working directly with the Director of M&A and VP of CIO Design to enhance the M&A experience as companies get acquired by IBM.

Resilience Engineering, Lead Designer

Working directly with the Distinguished Engineer and Incident Investigator/Senior Manager to better prepare and learn from incidents.

Previous:

BadgeMe, Designer

Created designs to facilitate the badging application process.

ePricer, Lead Researcher

Led research to determine key user behaviors and pain points of the tool. Provided design recommendations to facilitate the next-generation designs of the tool.

CPQ Hub, Lead Researcher

Led research to determine key user behaviors, user journeys, and pain points of the tool. Provided design recommendations to scale product.

w3, Design Intern

Utilized design and research to determine how we can incorporate predictive AI to w3 search.


Accomplishments

Nielson Norman Group (NN/g)
Helped work on IBM’s intranet (w3) that was awarded the NN/g Best Intranets of 2022.

Be(e) Innovative Hackathon Challenge
Placed 3rd out of 89 teams to ideate and implement a physical + software solution to combat water inequity in the United States.

6 Badges/Credentials Earned on YourLearning
Earned 6 badges since 2021.

Appreciating some the amazing support I get from my peers 😊